Delete Your Account

How to Delete Your Cellar Club Account

If you would like to delete your Cellar Club account and all associated data, you can do so using one of the methods below.

Option 1: Delete from the App

1. Open the Cellar Club app on your device.
2. Go to My Profile.
3. Tap Preferences.
4. Scroll to the bottom and tap Delete Account.
5. Confirm the deletion in the popup when prompted.

Your account will be deleted immediately upon confirmation.

Option 2: Request Deletion via Email

If you are unable to access the app, you can request account deletion by emailing us:

Please include the email address associated with your account. We will process your request within 5 business days and confirm once your account has been deleted.

What Data Is Deleted

When your account is deleted, the following data is permanently removed:

• Your account profile information (name, email, phone number, password)
• Career profile data (resume, work history, education, career preferences)
• Employment verification documents (e.g. payslips)
• App usage preferences and notification settings
• Competition and event entries
• All authentication tokens and sessions

What Data May Be Retained

In certain circumstances, we may retain limited data as required by law or for legitimate business purposes:

• Transaction and audit logs – anonymised records may be retained for up to 7 years to comply with Australian tax and financial reporting obligations.
• Fraud prevention records – limited data may be retained where necessary for fraud prevention or dispute resolution, for up to 12 months after deletion.

Any retained data is anonymised or minimised and cannot be used to identify you.

Questions?

If you have any questions about the account deletion process, please contact us at [email protected]. For more information about how we handle your data, see our Privacy Policy.